Appointments

We offer all patients face to face consultation as well as remotes consultations by telephone or video consultations at your convenience.

When booking an appointment you may be asked the nature of the reason. This is purely to direct your requirement in the right direction and navigate you to the healthcare professional that is best suited to dealing with your needs.. For example some services and requests can be processed by our reception staff and save your valuable time.

Consultations are by appointment and can be booked in person at the surgery, by telephone during the office hours or please complete an e-consult on our home page.

If you wish to see a particular doctor/nurse let the receptionist know in advance. We will do our best to accommodate your request.

We aim to see patients within 20 minutes of their appointment times, if not an explanation should be provided. We hope you will bear with us, as some patients can take longer than their scheduled appointment time.

Please note that patients given an emergency appointment may have to wait longer

Referrals

If a doctor agrees that a referral to a specialist is necessary, you be given a choice of the hospital. You can then make an appointment to see a specialist and the details of the booking telephone number will be provided.

Practice Nurses

In a number of cases it might be worth considering an appointment with a practice nurse rather than a doctor. Practice nurses are qualified to deal with many conditions and you may be seen more quickly.

Cancellations

If you cannot attend an appointment for any reason please inform us as soon as possible in order for us to give the slot to someone else.